Legal
Privacy Policy
Last updated: June 2025
WXB Clothing (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit wxbclothing.com or make a purchase. By using our website you agree to the practices described in this policy.
1. Information We Collect
- We collect information you provide directly to us, such as when you create an account, make a purchase, or contact our support team.
- This includes: full name, email address, delivery address, phone number, and order details.
- Payment information is collected and processed securely by PayHere (our payment service provider). WXB Clothing does not store or have access to your full card or bank account details.
- We also automatically collect device and usage data such as your IP address, browser type, and pages visited to improve your shopping experience.
2. How We Use Your Information
- To process and fulfil your orders, including sending order confirmation and shipping notifications.
- To create and manage your WXB account and provide customer support.
- To send promotional emails and new arrival alerts if you have opted in. You can unsubscribe at any time using the link in any email we send.
- To improve our website, detect fraud, and comply with legal obligations under the laws of Sri Lanka.
3. Data Sharing
- We do not sell or rent your personal data to third parties.
- We may share information with trusted service providers who assist in our operations — including PayHere (payment processing), Firebase (authentication and data storage), and Cloudinary (image hosting) — under strict confidentiality agreements.
- PayHere's privacy practices are governed by PayHere's own Privacy Policy. By completing a payment through PayHere, you agree to their terms.
- We may disclose your data if required by law or to protect the rights and safety of WXB Clothing, its customers, or the public.
4. Cookies
- We use essential cookies to keep you logged in and remember your cart across sessions.
- Analytics cookies help us understand how visitors use our site so we can improve it. You can disable cookies in your browser settings, though some features may not work correctly.
5. Data Security
- We implement industry-standard security measures including SSL/TLS encryption and secure authentication via Firebase.
- All online payments are processed by PayHere, which is PCI-DSS compliant. We do not store card numbers or sensitive payment credentials on our servers.
- Despite our best efforts, no data transmission over the internet can be guaranteed 100% secure. We recommend using a strong, unique password for your WXB account.
6. Data Retention
- We retain your account and order information for as long as your account is active or as necessary to provide our services.
- We may retain certain data for longer periods where required by Sri Lankan law (e.g., accounting records).
- You may request deletion of your account and personal data at any time by contacting us.
7. Your Rights
- You have the right to access, correct, or delete your personal data at any time.
- To request data export or deletion, please email privacy@wxbclothing.com. We will respond within 30 days.
- You can unsubscribe from marketing emails at any time using the unsubscribe link in any email we send.
8. Changes to This Policy
- We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.
- Continued use of our website after changes are posted constitutes acceptance of the revised policy.
- For significant changes, we may also notify you via email or a notice on our website.
Contact Us
For any privacy-related questions or data requests, please contact us at privacy@wxbclothing.com or write to: WXB Clothing (Pvt) Ltd, Sri Lanka.