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Sharpening the blades
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Sharpening the blades
Legal
We want you to love every WXB piece. This policy covers how we handle refunds for defective or incorrect orders and exchanges for size or style changes.
Last updated: June 2025
To request a refund, email support@wxbclothing.com within 7 days of receiving your order. Include your order number and clear photographs of the defect or incorrect item.
Once we verify your claim, we will notify you by email. Approved refunds are issued within 7 business days back to your original payment method:
Original shipping charges are non-refundable unless the return is due to our error. Your bank or card issuer may require additional processing time after we initiate the refund.
01
Email support@wxbclothing.com with your order number, photo of the item, and reason for exchange within 30 days of delivery.
02
We'll send a prepaid return label to your email within 24 business hours.
03
Pack the item securely with all original tags attached and drop it at any courier point.
04
Once we receive your return, your replacement will be dispatched within 2 business days.
Items purchased at a discounted price are eligible for store credit only, valid for 12 months from issue date. They must still meet the 30-day return window and condition requirements.
Our support team responds within 1 business day.